WARRANTY
Whilst all bikes we sell come serviced prior to sale, we understand sometimes some after care may be needed. We provide a tiered warranty on all the bikes we sell. There are some exclusions to what's covered - this is specified below.
Our standard warranty on all bikes sold
Parts & Components
Our warranty covers the frameset or any parts & components which become faulty within the first 90 days. This excludes general wear & tear or crash damage.
Performance levels
Should the performance of the bike become inadequate we will resolve the issue at our expense. The following are examples of (but not exclusive to) the type of scenarios where you’d be covered:
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Gears not working sufficiently
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Brakes have lost pressure or not biting as they should
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Unidentifiable noise has occurred
Our extended warranty packages
For extra peace of mind you can extend the warranty on your bike for 1 or 2 years. The warranty extension covers you for the frameset & all components (excluding wear & tear or crash damage)
365 Days
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+9% of the purchase price of the bike ( with £45 as the minimum cost of the extension)
730 DAYS
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+13% of the purchase price of the bike ( with £60 as the minimum cost of the extension)
WARRANTY EXCLUSIONS
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General wear & tear
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Cracked wheels - if you hit a pot hole going fast enough you're likely to break a wheel
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Punctures
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Damage caused in a crash or accident
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Neglect/poor maintenance of bike